Frequently Asked Questions

We use a truck mounted hot water extraction (steam cleaning) method, which is one of the most effective deep-cleaning techniques for carpets and upholstery.

A specialist solution is applied to loosen dirt, followed by hot water injection into the fibres. The water, along with dirt, stains, and debris, is then extracted using high-powered equipment, leaving surfaces clean and refreshed.

Drying times vary depending on carpet type, airflow, and humidity. On average, carpets take 1 to 4 hours to dry after cleaning.

We recommend professional carpet cleaning every 12 to 18 months. Homes with pets, children, or high foot traffic may benefit from more frequent cleaning.

Yes. At IVEYS, We use professional-grade cleaning solutions that are safe for use in homes with children and pets when used as directed. Once carpets are dry, they are safe for children and pets. We recommend keeping pets away from the cleaning area during treatment and until the carpets are fully dry.

Most residential jobs take 1 to 3 hours, depending on size and condition. We will provide a clear estimated time when supplying your quote, so you know what to expect before booking.

Not all stains or odours can be fully removed, as results depend on factors such as the type of stain, how long it has been present, and whether it has been previously treated.

However, most stains and odours can be significantly reduced or fully eliminated using professional-grade cleaning methods.

Yes, we provide both residential and commercial carpet and upholstery cleaning services.